Image Post

SUDDEN Communications is hiring an Outside Sales Representative

Sales Representative- Outside

About Us:
SUDDEN Communications Inc is an innovative company and excels in the areas of client relationships, consulting, and the delivery of products and services in Infrastructure Technology. With in-house expertise in Telecommunications and IT Infrastructure, we have an advantage over our competitors as we are able to execute converged IT solutions all under one roof. Our team demonstrates to our clients the highest level of technical support and excellent ongoing relationship management.

Compensation structure is performance based and will be negotiated based on the candidate’s industry experience.

General Summary
SUDDEN Communications is currently seeking to fill a full-time position for an Outside Sales Representative (OSR). The position will entail direct sales of unified communications solutions to businesses in the greater Vancouver area. The successful candidate will be a committed and motivated team player with at least 2 years of sales experience in IT or business office systems.

Achieves maximum sales profitability, growth and account penetration within an assigned territory by effectively selling SUDDEN Communications’ products and services. Personally contacts and secures new business accounts/clients.

•Onboard/familiarization of product suite using online university and product training sessions as provided the manufacturer
•Telephone sales — generate new business leads
•Attend client site for sales calls and presentations
•Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
•Collaborate with the Sales and Service teams for sales order processing
•Establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
•Liaising with suppliers to check the progress of existing orders
•Gaining a clear understanding of customers’ businesses and requirements
•Regularly meet with Sales Supervisor to review weekly sales activities, progress on goals, and status of prospective customers.

-Reports directly to the Director of Sales

•Experience in Telecommunications would be considered an asset
•Possess strong presentation, negotiation, and closing skills.
•Must present and communicate in a professional manner.
•Excellent verbal and written communication skills.
•Must be organized with good time management skills.
•Experience with telephone sales/telemarketing would be considered an asset
•Good working knowledge of Microsoft Office
•Working knowledge of CRM systems would be considered as an asset
•Familiarity with processes involved with IT project implementations will be considered as a benefit
•Valid driver’s license and vehicle

Please submit your resume to

Image Post

Toshiba Receives 2014 INTERNET TELEPHONY Product of the Year Award for IPedge Application Server, Bringing UC and Mobility Apps to Toshiba’s Legacy Customers

IRVINE, CA, Feb 25, 2014 (Marketwired via COMTEX) — Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba – ) today announced today that its IPedge (R) Application Server has been named a winner of a 2014 INTERNET TELEPHONY Product of the Year Award by TMC, a global, integrated media company. The winners of the 2014 INTERNET TELEPHONY Product of the Year Award are featured in the January/February 2014 issue of INTERNET TELEPHONY magazine and online at .”We are honored to receive the 2014 INTERNET TELEPHONY Product of the Year Award for our IPedge Application Server,” said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc., Telecommunication Systems Division. “Toshiba’s IPedge Application Server gives users of Toshiba’s legacy Strata(R) CIX(TM) and Strata CTX business telephone systems affordable access to the latest IP unified communications and mobility solutions without needing to move to a new system.”"It gives me great pleasure to recognize Toshiba with a 2014 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO, TMC. “In the opinion of our distinguished judges, Toshiba’s IPedge Application Server has proven to be among the best communications and technology solutions on the market in 2014.”

Toshiba’s IPedge Application Server gives users of Strata CIX and Strata CTX systems the application benefits of the IPedge without entirely moving to IP. IPedge Application Server brings the full suite of IPedge applications to Strata CIX and Strata CTX users, including IPedge Unified Messaging, IPMobility for mobility and single-number reach, IPedge Call Manager(TM) for unified communications, and IPedge Meeting for audio, Web, and video collaboration.

Using IPedge as an application server, users can take advantage of the following Toshiba applications:

- IPedge Unified Messaging, which delivers voice mail and unified messaging to the user’s email inbox.

- IPMobility, which provides single-number reach to Apple(R) and Android(TM) smartphone devices, enabling them to act as an extension of the IPedge and/or Strata CIX IP business telephone systems for both incoming and outgoing calls. Users need only to provide their office telephone numbers to receive incoming calls and display their office Caller ID for outgoing calls. In addition, IPMobility provides visual voice mail to remotely manage and control Strata CIX Messaging voice mailboxes.

- IPedge Call Manager, which empowers the user’s PC with call control on the Strata CIX so the user can make calls from an existing Contacts list, see phone presence information, text chat with colleagues, and make or receive calls via the integrated soft phone.

- IPedge Meeting, which makes conference calls more effective by providing an audio conference bridge with Outlook(R) Calendar invite support and allowing users to share their desktops and video, all within a standards-based Web browser.

- Find Me, Follow Me Call Routing, which forwards incoming calls to any telephone number the user chooses, including mobile phones. Easy to turn on and off, “Find-me Follow-me” enables users to set up automatic forwarding of incoming calls on their office extensions directly to their smartphones (or any other telephone number). The incoming caller’s Caller ID is visible on the smartphone. Also standard with all Toshiba telephone systems is Twinning, which enables the simultaneous ringing of both the user’s office phone and smart phone.

Toshiba’s IPedge Application Server is available in three system sizes: the IPedge EP Application Server (up to 40 users), IPedge EC Application Server (up to 200 users), and IPedge EM Application Server (up to 1,000 users).

IPedge Application Server enables users to have a smooth migration path from their existing Strata CTX or Strata CIX systems.

IPedge Application Server is compatible with all the Strata CIX models: Strata CIX 40 (4-11 trunks or 8-40 telephones); Strata CIX 100 (up to 112 trunks and telephones); Strata CIX 200 (up to 192 trunks and telephones); Strata CIX 670 (up to 672 trunks and telephones); and Strata CIX 1200 (up to 1,152 trunks and telephones) models. It is also compatible with Toshiba’s legacy Strata CTX systems when the processor and software are upgraded to Strata CIX.

For more information on IPedge Application Server, visit:

About INTERNET TELEPHONY magazine INTERNET TELEPHONY has been the IP Communications Authority since 1998(TM). Beginning with the first issue, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. For more information, please visit . Follow INTERNET TELEPHONY magazine on Twitter or join our Linked In group. Subscribe or visit .

About TMC TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 – HTML5& Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress; Super Wi-Fi Summit – The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo III; Fitness and Sports Wearable Technology (FAST) Expo II, WebRTC Conference & Expo IV; and more.

For more information about TMC, please visit .

About Toshiba America Information Systems Inc. Telecommunication Systems Division Toshiba America Information Systems Inc., Telecommunication Systems Division is one of the three business units of Toshiba America Information Systems Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba’s VIPedge cloud-based business telephone solution supports up to 500 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba’s PCs, tablets, copiers, and surveillance video cameras/recorders, Toshiba’s Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America Inc., a subsidiary of Toshiba Corporation.

For more information, visit .

About Toshiba Toshiba Corporation is a world-leading diversified manufacturer, solutions provider and marketer of advanced electronic and electrical products and systems. Toshiba Group brings innovation and imagination to a wide range of businesses: digital products, including LCD TVs, notebook PCs, retail solutions and MFPs; electronic devices, including semiconductors, storage products and materials; industrial and social infrastructure systems, including power generation systems, smart community solutions, medical systems and escalators and elevators; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 590 consolidated companies, with 206,000 employees worldwide and annual sales surpassing 5.8 trillion yen (US$61 billion).

Visit Toshiba’s web site at


Image Post

Microsoft Lync will disrupt in 2014

Check out this great article from Geek Zone about why you should consider Lync for your business.

Microsoft still has a few aces up its sleeve. One sleeper product that is only just catching fire is Lync, a unified communications tool that integrates neatly with established products like Outlook.
When I caught up with Audrey  William, head of research, ICT Practice, Frost & Sullivan Australia & New Zealand earlier this year we discussed Lync’s potential to disrupt traditional telecommunications markets.
Since then Lync has marched on. In a look forward to the main trends we’ll see in 2014, William says Microsoft has gained momentum in the last 12 months and has now reached the point where the company challenges traditional UC vendors.
She writes:

Channels  and  customers now regard Microsoft seriously and channels and IT integrators  that used to sell only traditional telephony solutions are now incorporating Microsoft Lync into their product mix. Lync 2013 offers close to  95 percent PBX functionality.

Increasingly, the adoption of Lync is a natural progression  for companies using Active Directory, Sharepoint and Microsoft e-mail. These companies  are now moving to Lync for IM, presence, collaboration and voice.
Frost & Sullivan anticipates that traditional market participants in the unified communications space will increasingly feel the pressure from Microsoft in 2014.

Contact SUDDEN Communications today to find out if Lync is right for your business

Image Post


On a wild August night in Wisconsin, 131 Toshiba phone systems face a classic Midwestern U.S. challenge — and win.

In the early morning hours of August 7, 2013, a series of “super-storms” — including six confirmed tornadoes — raced across northeast Wisconsin, USA.  Meteorologists called it a quasi-linear convective system — fancy language for bad.  Tornados in such systems move fast (these came through at 70mph) and are wrapped in heavy rain.  In 45 terrifying minutes, the tornados and accompanying straight-line winds damaged hundreds of homes and businesses, downed thousands of trees and power lines, and left tens of thousands of people without power.

In the small rural community of Greenleaf, Wisconsin, Tim Trudell and Chad Gehrke, the owners of Complete Auto Body, arrived at work to find half of their building destroyed.  Phone system wiring and paging speakers had been ripped from the walls.  Many phones were destroyed — or simply gone.

Their immediate concern was how the business they built around timely automotive services and a responsive customer experience would continue to operate without disruption.  How would customers reach them?  How would they effectively mobilize the restoration effort and communicate with vendors?

Those concerns were short-lived.  When power was restored to the area the next day, Trudell and Gehrke were pleasantly surprised when, amid the destruction, the phones started to ring.  Even after storms powerful enough to bend steel and dismantle walls and roofs, their Toshiba phone system was still working.

Fred Stoeger of Unitel — an Authorized Toshiba Dealer since 1983 — came from the Appleton, Wisconsin, office to assess the damage and determine what it would take to replace the missing phones and bring the phone network back to its original state.  He was given a memento of the storm:  a wall phone that had been found among the debris, covered in dirt and insulation.


He brought it back to the office to show the staff, and they decided to plug it in to see if it still worked.

It worked.  The phone had withstood 120mph winds, heavy rain and being tossed around, and it was still completely operational.

Phone 2

Unitel Inc. had approximately 131 Toshiba customer systems in the area affected by the tornadoes.  After contacting customers in the storm zone, Unitel representatives learned that all of those systems had powered-up normally when electricity was restored to the area.  Of 131 systems, not a single one had to be replaced.

Toshiba systems have always been given high industry ratings for reliability.  Now we can add “tornado-tested, tornado-tough” to those credentials.  Final score:  Tornados 0 — Toshiba 131.

“It makes you feel good about the equipment we are providing to our customers,” said Brian Metherell, VP and General Manager of Toshiba America’s Telecommunication Systems Division.  “We hope our customers don’t have to put their Strata CIX and IPedge phone systems to the tornado test, but we’re glad to know the equipment will fare well if they do.”

To learn more, contact SUDDEN Communications at


WordPress Appliance - Powered by TurnKey Linux