Call Centre Solutions
Solidus eCare™ modular, multimedia contact center solution includes a complete suite of contact center applications that offer full flexibility, full scalability, full openness and high availability.
Our solutions and services give users the ability to share and collectively edit documents, presentations, files and more.
Aastra CMG (Contact Management) is an advanced user-friendly contact management system that provides employees with all the information needed to provide rapid and professional service.
IP Telephony provides a foundation for advanced communications services such as: Presence, Corporate Instant Messaging, Unified Messaging, Voice/Video Conferencing and Collaboration Solutions.
More than jus “Find Me Follow Me”, AMC is a mobile terminal client creating automatic access to Aastra Mobile Extension service for enterprise mobile integration to the communication system.
Unified communications (UC) integrates real-time communication services like instant messaging (chat), presence, IP telephony, video conferencing and speech recognition with non real-time services such as voicemail, e-mail, SMS and fax.