Improve Customer Service with Advanced Business Communications
Complete business communications infrastructure in one convenient, secure and flexible high-performance system - that's Alcatel OmniPCX Office. Designed to offer small and medium sized businesses all the benefits of an enterprise class solution, this all-in-one system delivers advanced telephony, secure high-speed internet and email, anti-virus protection, plus shared access to contacts, calendars and documents. Best of all, it offers all of these great features whether users are in the office, at home, or on the road.
An Advanced Call Server
Using voice over IP technology, Alcatel OmniPCX Office enables an integrated call centre where supervisors can monitor call traffic flow and maximize service quality from any location. Teams work together seamlessly with group supervision and call management via terminal or PC.
Features include a Personal Assistant with prompt and professional customer greetings, voicemail, call screening and online call recording.
Users will enjoy the intuitive and ergonomic interface with icons that adjust according to the most frequent tasks, plus easy-to-navigate handsets with DriveKey™ technology.
Get the same access, capabilities and services whether you're at head office or a remote branch. Customize your system to suit your organization's needs.
Maximize resources and ensure efficient budgeting with a wide range of metering and controls. Automatic Route Selection guarantees the most cost-effective routing every time, and you also save by combining your voice and data over one IP.
Alcatel OmniPX Office connects all of your messaging in one place. Voicemail, email or fax - access it all in one easy interface that can accommodate documents, text, data and images. Whether you're in the office or traveling the world, you have everything you need at your fingertips.
Get Advanced Communications For Your Business
Find out how the Alcatel OmniPX Office can streamline your communications. Contact Sudden Communications today.